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KC Category: Helpful Tips

Misconceptions about Process Improvement

Process Improvement can be nebulous and can have many different facets and methods of implementation.  The plethora of options can lead to confusion and misconceptions about what it means when “Process Improvement” comes to your team.  In this Helpful Tip post, we look at three of the most common and help you understand why these aren’t the obstacles that you might think they are.


What is “Process Improvement” anyway?

Process Improvement is all about getting all of the tasks, data, and resources aligned in such a way that the best possible outcome is achieved. It is applicable to every process, regardless of complexity, whether you are assembling milk shakes or jet engines.


Traits of a Great QA Manager

Your QA manager can make or break your QA team and your product’s quality & reputation. This article tells you what to look for in a great QA manager and what to avoid.


How to Hire Only the Best Software Test People

In a previous post, we showed you that great testers are 3 to 5 times as productive as the not so great ones. Here’s how they do it and what to look for when building your QA team.


7 Questions That Will Help You Find the Best Process Improvement Consultant

As with most professions, there are a few truly great process improvement consultants and a whole lot of bad ones. Improve your odds of finding one of the great ones with these 7 questions.