News & Commentary

Provaré Technology to Help Living Innovations Get Licensed in Connecticut

State of Connecticut Coat of ArmsAlpharetta, GA, July 26, 2015 – Provaré Technology, Inc., today announced that it has been engaged by Living Innovations of Greenland, New Hampshire, to expand its service area into the State of Connecticut.

Living Innovations provides in-home and in-community support to those with developmental disabilities and already operates in New Hampshire, Rhode Island, and Maine. In order to get licensed in Connecticut, Living Innovations must submit an application that includes processes, procedures, and policies that detail exactly how it will meet the applicable Connecticut regulations. Living Innovations selected Provaré Technology because of its proven history of helping its clients develop such processes quickly and efficiently and of getting regulatory approval 100% of the time without problems or added costs.

Living Innovations Logo

Policy and Process Standardization

While providing a heavily regulated service, Living Innovations has always emphasized a caring focus on the individual people that it serves. This focus is another reason that Provaré was chosen. In parallel with the Connecticut application process, Provaré will be revisiting the policies, processes, and procedures for Living Innovations’ entire service area. As much as possible, policies will be standardized across the four states to be served, minimizing jurisdiction-driven exceptions if possible, and emphasizing ease-of-use and minimizing the administrative burden on caregivers.

It’s About People, Not Just Regulations

“Every 5 minutes of paperwork time we can take off of a caregiver’s plate is another 5 minutes of quality time that a caregiver can spend with the person they are supporting,” said Provaré founder Sandi Tepper, who will oversee the Living Innovations project for Provaré Technology. “And I hope that the simplification of paperwork translates to a reduction of stress, which will also improve the care provided. Regulations are certainly necessary, but that doesn’t mean that they have to be onerous or burdensome for the end users. It’s my job to make sure they aren’t. This is why I love what I do.”

Carl Pufahl
“As soon as I talked with Sandi, it became obvious that she had both the in-depth regulatory background and the people-centered focus that we were looking for,” said Carl Pufahl, President of Living Innovations. “Our current policies and procedures are complex and there is a great deal of variation from state to state. I am excited to see what Sandi can do with them.”

Founded in 1996 by Neal Ouellett and headquartered in Greenland, New Hampshire, Living Innovations is a premier in-home and in-community care provider operating in New Hampshire, Rhode Island, and Maine. For more information, visit

Founded in 2004, Provaré Technology specializes in transformational quality and productivity improvement for any organization by focusing on DevOps, business process, increasing agility, intelligent selection of enabling technologies and tools, and a complete suite of QA services. Provaré staff members have decades of experience spanning all aspects of technology development and deployment. Visit